PRIVACY POLICY
Privacy and Security Policy
All services provided on our website belong to our company registered at 177/9 Sokak No:66/19 Izmir/Turkey, under the trade name LineEye Record owned by Tugay Güler, and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data are gathered, and how and in what manner these data are protected.
By filling out various forms and surveys on our Membership system or our Store, members provide certain personal information (such as name-surname, company information, phone number, address, professional information, or e-mail address) as required by the nature of the business.
Our company may, from time to time, send campaign information, information about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information at the time of registration, and later change this selection in the account information section after logging in, or notify us via the link in the information message received.
During the approval process carried out via our website or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties, except for the purposes and scope determined by the “User Agreement” we have made with our members.
To identify system-related problems and quickly resolve possible issues or disputes related to the services provided, our company records the IP address of its members and uses it. IP addresses may also be used to generally identify users and to gather comprehensive demographic information.
Our company may use the requested information for direct marketing purposes, by itself or in cooperation with others, outside the purposes and scope determined by the “Membership Agreement”. Personal information may also be used when necessary to contact the user. Information requested by our company, information provided by the user, or information related to transactions carried out via our store may be used by our company and its partners for statistical evaluations, database creation, and market research, without disclosing the identity of our members, outside the purposes and scope determined by the “Membership Agreement”.
Our company undertakes to keep confidential information strictly private and confidential, to consider this an obligation of confidentiality, and to take all necessary precautions and exercise due diligence to ensure and maintain confidentiality, to prevent any part or all of confidential information from entering the public domain, being used without authorization, or disclosed to a third party.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our website.
Your credit card information is never stored in our system. However, any credit card information you may save in your private account page for easier future use is entirely at your discretion, and our company is not responsible for this. In addition, since our site allows communication between members in areas open to users, you must not use or share any card and/or financial information in these areas. Our company is not responsible for communications established through our website with third parties and any resulting financial consequences.
When you enter the transaction process, there are two things you must check to ensure you are on a secure site. One is the presence of a key or lock symbol at the bottom of your browser window. This shows you are on a secure web page, and all your information is protected by encryption. This information is used only in connection with the sales process and in line with your instructions.
During shopping, credit card information is transmitted to the relevant bank independently of our shopping sites, encrypted with 256-bit SSL (Secure Sockets Layer) protocol and the 3D Secure payment method, for verification. If the card’s validity is confirmed, shopping proceeds. Since no card information can be viewed or stored by us, it is impossible for third parties to obtain this information under any circumstances.
For online credit card orders, our company checks the reliability of payment/invoice/delivery address information against Credit Card Fraud. Therefore, for first-time orders from our websites, financial and address/telephone information must first be verified before the supply and delivery stages. If necessary, the cardholder customer or the relevant bank is contacted for verification of this information.
Only you can access and change all the information you provide when registering as a member. If you securely protect your login information, it is impossible for others to access or alter your information. For this purpose, membership transactions take place within a 256-bit SSL security zone, an international encryption standard that cannot be broken.
E-commerce sites that have a customer service line or information desk, and that clearly state their physical address and telephone information, are preferred today. In this way, you can obtain detailed information about any matter of concern and have healthier assurance about the reliability of the company providing online shopping services.
Mail Order Credit Card Information Security
Your identity and credit card information sent to us by credit card mail-order method will be kept confidential by our company, in accordance with the principle of privacy. This information is stored for 60 days against possible objections by the bank regarding credit card withdrawals, and is then destroyed.
In case any amount other than the price of the products you ordered and approved via the mail-order form is charged to your card, you may naturally object to the bank and prevent such payment, so no risk arises in this regard.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other websites within its platform. Our company bears no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The principles of this Privacy Policy apply solely to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited circumstances listed below, our company may disclose user information to third parties, outside the provisions of this Privacy Policy. These cases are limited to:
1. To comply with mandatory legal obligations arising from laws, statutory decrees, regulations, or other legal rules issued by competent legal authorities;
2. To fulfill and enforce the requirements of the “Membership Agreement” and other agreements concluded with our users;
3. To comply with duly conducted investigations or inquiries initiated by competent administrative or judicial authorities regarding users;
4. Where it is necessary to provide information in order to protect the rights or safety of users.
E-MAIL SECURITY
In e-mails you send to our Customer Services regarding any of your orders, never write your credit card numbers or passwords. Information contained in e-mails may be viewed by third parties. Our company can under no circumstances guarantee the security of information transmitted via your e-mails.
BROWSER COOKIES
Our company may obtain information about users visiting our store and about their use of the website by employing a technical communication file (Cookie). Such technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. A technical communication file facilitates the use of the Internet by storing status and preferences related to the site.
The technical communication file helps obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long they stay. It also helps generate dynamic advertisements and content specifically designed for users. The technical communication file is not designed to retrieve data or any personal information from your main memory or your e-mail.
Most browsers are initially designed to accept technical communication files; however, users can modify their settings so that technical communication files are not received or so that they are warned when such a file is sent.
Our company may change the provisions of this Privacy Policy at any time by publishing them on the site, sending them to users via e-mail, or posting them within the site. Once the Privacy Policy provisions are changed, they become effective as of the date they are published.
For any questions or suggestions regarding our privacy policy, please send an e-mail to info@chizgitugay.com. You may also contact our company at the following information:
Company Name: Tugay GÜLER
Trade Name: LineEye Record
Address: 177/9 Sokak No:66/19, İzmir/TURKEY
E-mail: info@chizgitugay.com
